Effective Date: June 2023
This Privacy Policy governs the manner in which Crystal Vapours LTD (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the Crystal Vapours LTD website (“Website”) and any related services provided by the Company. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we handle and protect your information.
1. Information we collect
1.1 Personal identification information:
– We may collect personal identification information from you when you visit our Website, place an order, fill out a form, or interact with us in any other way. This information may include your name, email address, mailing address, phone number, and other relevant details necessary to provide our services.
1.2 Non-personal identification information:
– We may collect non-personal identification information about you whenever you interact with our Website. This information may include your browser name, the type of computer or device you are using, and technical information about your means of connection to our Website.
2. How we use collected information
2.1 We may collect and use personal information for the following purposes:
– To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To process transactions: We may use the information you provide when placing an order to fulfill that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails: We may use the email address you provide to send you information and updates related to your order. It may also be used to respond to your inquiries, questions, and/or other requests.
2.2 We may collect and use non-personal information for the following purposes:
– To improve our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from you.
– To enhance user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
3. How we protect your information
3.1 We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
3.2 Sensitive and private data exchange between the Website and its Users occurs over a secure SSL-encrypted communication channel and is encrypted and protected with digital signatures.
4. Sharing your personal information
4.1 We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
5. Third-party websites
5.1 Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website.
5.2 Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website’s own terms and policies. We encourage you to review the privacy policies of any third-party sites you visit.
6. Changes to this Privacy Policy
6.1 Crystal Vapours LTD has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage
Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
7. Your acceptance of these terms
7.1 By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
8. Contacting us
8.1 If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:
Crystal Vapours LTD
Address: 59 County Rd, Walton, Liverpool, L4 3QD
Phone: 0151 521 0785
Email: help@crystalvapours.co.uk
This document was last updated on June 2023